Signed in as:


What is Medicare?

Who is eligible for Medicare?

What is a Medicare Advantage?

Site Content

What is the Medicare Star Rating?

The Centers for Medicare & Medicaid Services (CMS) created a Star Rating system to help beneficiaries and their families compare plan  performance and quality for Medicare Advantage plans, Medicare  Prescription Drug Plans, and Medicare Cost plans.

Medicare plans are rated on a scale of 1 to 5, with a 5-star rating  being the highest score a plan can receive. More stars indicate better  performance and quality:

  • 5-star rating: Excellent
  • 4-star rating: Above Average
  • 3-star rating: Average
  • 2-star rating: Below Average
  • 1-star rating: Poor

For Medicare plans providing health coverage, such as Medicare Advantage or Medicare Cost plans, each plan is given an overall summary rating based on how it performs across five main categories:

  • Staying healthy: Plans are rated on whether members  had access to preventive services to keep them healthy. This includes  physical examinations, vaccinations like flu shots, and preventive  screenings.
  • Chronic conditions management: Plans are rated for care coordination and how frequently members received services for long-term health conditions.
  • Member experience: Plans are rated for overall satisfaction with the health plan.
  • Member complaints: Plans are rated on how  frequently members submitted complaints or left the plan, whether  members had issues getting needed services, and whether plan performance  improved from one year to the next.
  • Customer service: Plans are rated for quality of  call center services (including TTY and interpreter services) and  processing appeals and new enrollments in a timely manner.

Announce coming events

Having a big sale, on-site celebrity, or other event? Be sure to announce it so everybody knows and gets excited about it.

Display real testimonials

Are your customers raving about you on social media? Share their great stories to help turn potential customers into loyal ones.

Promote current deals

Running a holiday sale or weekly special? Definitely promote it here to get customers excited about getting a sweet deal.

Share the big news

Have you opened a new location, redesigned your shop, or added a new product or service? Don't keep it to yourself, let folks know.

Display their FAQs

Customers have questions, you have answers. Display the most frequently asked questions, so everybody benefits.

Why does my insurance company keep calling to come out to my house to do a house call?

House calls are

PART B vs PART D - What's the difference in how my prescriptions are covered?